When I’m giving product feedback I always drop it off with good intentions. I give a lot of product feedback where I work and a lot of places I don’t.
However, it always confuses me when an obvious thing becomes trivial so I thought I’d try to put it into a different context…
Let’s say I have a yard full of grass.
It’s part of my home. It’s part of the product I take care of that my neighbors and the multitude of people who go past my home interact with, visually.
The yard is an important piece of my home. It’s full of grass and when my grass looks like shit, I look like shit.
If my grass looks like shit then I know it looks like shit and I know I need to water it, or mow it, or plant more of it.
I don’t need someone to stop over for a second opinion. I either water, mow it, or plant more of it and help it or I ignore it and it gets worse.